Annual Civil Rights Training
"Give, and it will be given to you. A good measure, pressed down, shaken together and running over, will be poured into your lap. For with the measure you use, it will be measured to you."
~ Luke 6:38
Pantry volunteers that interact with clients are required to receive Civil Rights Training on an annual basis. If you are a pantry volunteer and would like to function in a role that interacts with clients, please complete that training program as explained below.
The training consists of a series of slides for you to read followed by a short quiz at the end of the program. You must score at least 80% on the quiz to complete the training. Estimated time for completion of the training is 30 minutes.
The training will cover the following topics:
- Civil Rights Program and Legal Authorities
- Areas of Compliance
- Assurances
- Public Notification Requirements
- Complaints of Discrimination
- Civil Rights Training
- Race and Ethnicity Data Collection
- Limited English Proficiency (LEP)
- Disability Compliance
- Compliance Reviews
- Resolution of Noncompliance
- Conflict Resolution
- Customer Service
To begin the training please Click Here.
